I have invested hrs on the telephone endeavoring to untangle a slip-up produced in producing reservations with American Airways on line. Following under-going each of the actions in reserving a flight for my family of 3 (Brian, Marcela & Lorenzo Hawk) and incorporating my bank card no. to purchase The three flights, I did not get yourself a affirmation, but a window on my monitor that said “This webpage can't be shownâ€. I took that to indicate that the transaction didn't go through, so I started all over again with a unique vacation company.
I needed to have a second to call out the great buyer service Connie Sanders inside your Dallas Business gave my spouse And that i in an exceptionally demanding predicament. Connie went higher than and further than to ensure we were taken care of and her degree of interest to repairing our hassle stuffed working day was incredible, she single handedly restored my faith with your Firm and she justifies congratulations for your operate that she does.
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At sign in for flight 2356 my bag was seen by staff as outsized. Put in dimension Check out & was one inch to tall . My gripe- my husband with equivalent bag was not ( diff coloration) questioned to dimensions Test. noticed various clearly too tall luggage previous Examine pt. your shedding $.
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I flew from Orlando to Dallas to Las Vegas yesterday and when I acquired household and unpacked, I discovered certainly one of my objects was lacking from certainly one of my checked bags.It was a shaving kit that was in a very zippered pocket on the skin of a bag. I identified as client service in Las Vegas and was told there is nothing they might do.
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I don't just had to waste $50 in baggage service fees, but I seasoned Terrible landing by your pilots, incredibly crowded and smaller planes, impolite flight attendants, and entire imbeciles that taken care of my baggage since they clearly ended up illiterate and could not study “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.â€
traveling from Miami to Lima on Saturday March 21 even if I reserve the seats in advance I bought the final row on the correct facet from the window plus the seat did not move building my flight hard ., on the way in which back on flight # 918 the service was worst. through the sign in I needed to open up my fit conditions click for source to even up the weigth . Once i offer you to purchase the 3 further lbs they try to cost me $ a hundred and eighty.00per suit situation. keeping away from to pay for $ 480.00 I needed to go on he flooring to move around my belongins ,I needed to return to the counter due to the fact out seats ( we have been # ten on line at sign in ) ended up separates, after that we experienced to keep walking on the gates as the counter personnel hardly ever gave us the gate amount, ( Once i check with with regard to the gate information to a different amercian ailines employee in gate 26 he pointed towards the gate screan ) this time the seats felt scaled-down that regular , the food was horrible, the bread was so tough , the lettuce over the salad glance outdated , I returned the food items the exact same way which i acquired it, The sunshine turns off although im reading severeal situations that I experienced to keep my finger on the swap to carry on studying just after five terrible hours I received to the conclusion that I wont travel on American Airlines once more
Senores Ameican Airways,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Ny,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
in no way ever been given this kind of very poor service and a corporation that just doesn’t care about there paying out consumers
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Ticket #2836 Dallas, Tx to Lawton, Alright March 20th did NOT join from Raleigh, NC flight 168….was over booked and flight didn't enable it to be to Dallas for connecting flight. They reported they didn't Have got a hotel for me in Dallas, I had been stuck at airport til early morning of three/21/sixteen…this prompted me to miss out on each day of work & it had been probably the most depressing night time of my life…they gave me a foods vocher for $12 for dinner which I had to incorporate funds way too, to take in!
I had been on hold with reservations various situations for pretty extended amounts of time. A single AA reservations and one particular agent explained to me it would Charge me an additional $189.00 to fly out upcoming morning then mentioned that flights had been booked next working day.